HIPAA Joint Privacy Notice

Effective Date and Last Updated: April 16, 2026

IMPORTANT NOTICE

THIS NOTICE DESCRIBES HOW HEALTH-RELATED INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Introduction

This Joint Privacy Notice is provided by Sina Caregiver (“we,” “our,” or “us”).

We understand that your personal and health-related information is private and we are committed to protecting it.

While Sina Caregiver primarily provides non-medical, in-home care services, we may receive or handle certain health-related information in order to deliver appropriate care and support. When applicable, we treat this information with a level of care consistent with HIPAA (Health Insurance Portability and Accountability Act) standards.

This notice explains:

How we may use and share your information
Your rights regarding that information
Our responsibilities in protecting your privacy

2. Information We May Collect

We may collect or receive:

Personal information (name, contact details)
Care-related information (preferences, conditions relevant to care)
Limited health-related information necessary for caregiving support

3. Permitted Uses and Disclosures

We may use or disclose your information for the following purposes:

Care Coordination

To provide, coordinate, and manage caregiving services for you.
Example: Sharing care preferences with your assigned caregiver.

Payment & Administrative Purposes

To manage billing, scheduling, and service coordination.

Operations

To improve our services, train staff, and ensure quality care.

4. Other Uses and Disclosures

We may also use or share your information:

To contact you regarding services or scheduling
When required by law
To prevent serious threats to health or safety
For internal quality and training purposes

We will limit disclosures to only what is necessary.

5. Situations Requiring Your Authorization

We will obtain your written permission before:

Sharing information for marketing purposes
Disclosing sensitive personal details beyond care needs
Any use not described in this Notice

You may revoke your authorization at any time in writing.

6. Your Rights

You have the right to:

Access Your Information

Request a copy of the information we maintain about you.

Request Corrections

Ask us to update or correct inaccurate information.

Request Restrictions

Request limits on how your information is used or shared.

Confidential Communication

Request that we contact you in a specific way (e.g., phone vs. email).

Receive Notification of Breach

Be notified if your information is compromised in a data breach.

7. Our Responsibilities

We are required to:

Maintain the privacy and security of your information
Notify you in case of a data breach
Follow the terms outlined in this notice

8. Data Security

We implement reasonable safeguards to protect your information, including administrative, technical, and physical protections.

However, no system is completely secure, and we cannot guarantee absolute protection.

9. Special Note on Medical Information

Sina Caregiver does not provide medical diagnosis or treatment.

Any health-related information we receive is used strictly to:

Support caregiving services
Ensure client safety and comfort

For medical advice, always consult a licensed healthcare provider.

10. Complaints

If you believe your privacy rights have been violated, you may contact us:

📧 info@sinacaregiver.com
📞 203-590-1783

You may also file a complaint with the U.S. Department of Health & Human Services. We will not retaliate against you for filing a complaint.

11. Contact Information

If you have questions about this notice or your privacy rights, contact:

Sina Caregiver
📧 info@sinacaregiver.com
📞 203-590-1783

12. Changes to This Notice

We reserve the right to update this Privacy Notice at any time. Updates will be posted on this page with a revised effective date.