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Privacy Policy

Effective Date and Last Updated: April 16, 2026

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Sina Caregiver (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

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By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

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Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Any information you submit through contact forms

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Service-Related Information

  • Details about care needs or service inquiries

  • Preferences related to in-home care

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Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions on our website

 

2. How We Collect Information

We collect information in the following ways:

  • When you fill out forms on our website

  • When you contact us by phone or email

  • When you browse our website (via cookies and analytics tools)

  • From service providers who help us operate our website

 

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Coordinate and deliver caregiving services

  • Improve our website and user experience

  • Communicate updates or important information

  • Send marketing communications (only if you opt in)

  • Comply with legal obligations

 

4. Communication Consent

By providing your contact information, you consent to receive:

  • Phone calls or text messages related to your inquiry

  • Emails regarding services, updates, or support

You can opt out of marketing communications at any time.

 

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (e.g., website hosting, email services)

  • Business partners assisting in service delivery

  • Legal authorities when required by law

All third parties are required to protect your information.

 

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance your browsing experience

You can disable cookies in your browser settings, though some features may not function properly.

 

7. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing any information.

 

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If such information is discovered, we will delete it promptly.

 

10. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To make a request, please contact us using the details below.

 

11. Data Use & Location

Our services are intended for users in the United States. Information you provide may be processed and stored in the U.S.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the website means you accept the updated policy.

 

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sina Caregiver

info@sinacaregiver.com

203-590-1783

Privacy & Communication Policy

1. Privacy & Data Protection

Sina Caregiver recognizes the importance of protecting your personal information.

  • Information Collection: In order to access certain services, you may be required to provide personal information. You agree to provide accurate, current, and complete information and to maintain and update it as necessary.

  • Policy Oversight: Please review our full Privacy Policy to understand how we collect, use, and safeguard your information. This policy may be updated periodically to reflect changes in our practices or legal requirements.

  • Data Accuracy: If any information provided is found to be inaccurate or incomplete, Sina Caregiver reserves the right to deny or terminate services.

 

2. Communication Consent

By providing your phone number or contact information, you agree to receive communications from Sina Caregiver, including calls, emails, and text messages related to:

  • Service updates and appointments

  • Care coordination

  • Administrative notifications

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3. SMS Program Terms

By opting into our SMS program, you explicitly agree to receive text messages for appointment reminders, care coordination updates, and service notifications.

  • Frequency: Message frequency may vary based on your care needs.

  • Costs: Message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out: You may opt out of SMS communications at any time by replying “STOP”.

  • Support: For assistance, reply “HELP” to any message or contact our support team.

 

4. Eligibility

You must be at least 18 years old to provide consent for communications or to use our services independently.

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